|
June
9,
2011 |
|
Announcement of the 2010 CRE Awards Winners |
|
June
2,
2010 |
|
Announcement of the 2009 CRE Awards Winners
|
|
June
26,
2009 |
|
Announcement of the 2008 CRE Awards Winners
|
|
June
27,
2008 |
|
Announcement of the 2007 CRE Awards Winners |
|
December
28,
2007 |
|
Four CPIC Branches Receive the
Customer Relationship Excellence Awards 2006
|
|
July 6,
2007 |
|
Announcement of the 2006 CRE Awards Winners |
|
July
12, 2006 |
|
Announcement of the 2005 CRE
Awards Winners |
|
April 24, 2006 |
|
Announces the Finalists of 2005 Customer Relationship
Excellence Awards |
|
February 9, 2006 |
| The Customer Loyalty Awards Forum & Certificate in Customer
Service Management Organized by APCSC |
|
May 12, 2005 |
|
Announcement of the 2004 CRE Winners |
|
May 6, 2004 |
|
Announcement of the 2003 CRE Winners |
|
February5, 2004 |
|
Announcement of the 2003 CRE Award Finalists |
|
September 9, 2003 |
|
2002 CRE Awards Dinner Ceremony
|
|
June 2, 2003 |
|
Announcement of the 2002 CRE Winners |
|
January 15, 2003 |
|
Announcement of the 2002 CRE Award Finalists |
|
November 6, 2002 |
|
Announcement of the launch of 2002 CRE Awards |
|

2010 CRE Awards Winners Group Photo

DHL – SINOTRANS
INTERNATIONAL AIR COURIER LTD. received the Contact Center of the
Year 2010 (under 1000 seats)
from Mr. Jason Chu, Chairman of APCSC
2010 Customer Relationship Excellence Winner Statement:
Mr. Wu Dongming,
Managing Director of DHL-Sinotrans: “It’s our honor to receive
‘Contact Center of the Year’ and the other three of individual
awards for the second consecutive year. This is a tremendous
encouragement and recognition of our dedicated efforts in providing
high-quality service through upgrading more advanced technologies,
successful Customer Voice Re-focus program and providing more
customized service solutions in the past year. At DHL-Sinotrans, we
view customer service as a key differentiator and has invested in
each customer touch point. The awards will motivate us to offer
best-of-class service and become our customers’ First Choice. ”
Mr. Wu Dong
Ming,
Managing Director of DHL-Sinotrans |