Customer Relationship Excellence Awards 2010
Recognising Organisations and individuals that excel in Customer Service!
   
 


About the CRE Awards
  Chairman's Introduction
  Benefits
  Overview
  CRE Awards Categories
  Photo Gallery
  Winner Statements
  Membership
  Registration
  Nominate a Company
 
Supporting Organisations
  Judging Panel
  CRE Awards Organiser
 
Enrolment Procedures
  Important Dates
  Schedule of Fees
 
CRE Model and Training
CSQS
CCSA
CCSM

Winner Presentations
  2009
  2009 Winner Photos
  2008
  2008 Winner Photos
  2007
  2007 Winner Photos
  2006
  2006 Winner Photos
  2005
  2004
  2003
  2002
 
  Press Releases
  Global Certification
  Customer Service
Quality Standard (CSQS)
  APCSC Summit
  Best-in-Class Presentation
   
Press Releases

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June 2, 2010
Announcement of the 2009 CRE Awards Winners  
June 26, 2009
Announcement of the 2008 CRE Awards Winners  
June 27, 2008
Announcement of the 2007 CRE Awards Winners
December 28, 2007
Four CPIC Branches Receive the Customer Relationship Excellence Awards 2006
July 6, 2007
Announcement of the 2006 CRE Awards Winners
July 12, 2006
Announcement of the 2005 CRE Awards Winners
April 24, 2006
Announces the Finalists of 2005 Customer Relationship Excellence Awards
February 9, 2006
The Customer Loyalty Awards Forum & Certificate in Customer Service Management Organized by APCSC
May 12, 2005
Announcement of the 2004 CRE Winners
May 6, 2004
Announcement of the 2003 CRE Winners
February5, 2004
Announcement of the 2003 CRE Award Finalists
September 9, 2003
2002 CRE Awards Dinner Ceremony
June 2, 2003
Announcement of the 2002 CRE Winners
January 15, 2003
Announcement of the 2002 CRE Award Finalists
November 6, 2002
Announcement of the launch of 2002 CRE Awards


2009 Award Winners Group Photo


 

DHL – SINOTRANS INTERNATIONAL AIR COURIER LTD. received the Contact Center of the Year 2009 (above 400 seats) from Mr. Jason Chu, Chairman of APCSC


2009 Customer Relationship Excellence Winner Statement:

 “We are most delighted to achieve ‘Contact Centre of the Year’ and the other three of individual honors awarded by APCSC.As the leading air express company in China, DHL-Sinotrans aligns its business to the customer promise of ‘simplifying services’ and ‘sustainable solutions’, builds up and maintains a long-term and stable cooperation relationship with customer. Our excellent service has achieved solid trust from customer end, and further gone beyond their expectation much better. This award is a recognition for DHL-Sinotrans’ brand image of offering world-class service, which is also a motivation for us to continuously deliver excellent service in future.”

Mr. Wu Dong Ming, Managing Director of DHL-Sinotrans

© 1998 - 2009 Asia Pacific Customer Service Consortium