2009 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong

2008 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong

2007 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong
• Mr. Tatsumi Yamashita, CEO of Help Desk Institute – Japan

2006 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong

2005 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong

2004 Judging Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Greg Oxton, Executive Director, Consortium for Service Innovation
• Prof. George Huang, Industrial and Manufacturing Systems Engineering, University of Hong Kong

2003 Juding Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Lane Leskela, Research Director, Gartner G2

2002 Juding Panel

• Mr Jason Chu, Chairman, Asia Pacific Customer Service Consortium
• Mr Brett Whitford, Executive Director, Customer Service Institute of Australia
• Mr Pete McGarahan, Director, Help Desk 2000

THE HONGKONG ELECTRIC CO., LTD.

- Public Service of the Year 2009 (Public Utility)

SINO PROPERTY SERVICES - Integrated Support Team of the Year 2009 (Property Management)

2009 Customer Relationship Excellence Winner Statement:

“Sino Property Services is most encouraged by the receipt of the prestigious CRE Awards this year (Integrated Support Team of the Year). It is a testimony of our continuous commitment to consistently exceeding our customers’ expectations. We attribute our ability to winning our customers’ support to our team’s determination in constantly improving our hardwares, softwares and peoplewares throughout the areas of estates management, security, parking, cleaning, maintenance and premium lifestyle services. The synergy is underpinned by our Company’s core value, which comprise integrity, customer first, teamwork, continuous improvement, preparedness and sense of urgency.”　

Mr. Sunny Yeung, Executive Director

Sino Group