Salutation

	Customer Relationship Excellence - Outstanding Achievement*		Corporate Social Responsibility Leadership of the Year **
	Corporate Environmental Leadership of the Year**		Best Corporate Brand of the Year**
	Corporate Employer of the Year**		Customer Satisfaction Quality System of the Year
	Best Internet+ of the Year		People Development Program of the Year
	Customer Loyalty Program of the Year		Best Customer Experience Management of the Year
	Global Support Services of the Year		Best Shopping Experience of the Year
	Contact Center of the Year		Employee Engagement Program of the Year
	Customer Service Center of the Year		Innovative Technology of the Year
	Customer Experience Center of the Year		High Speed Customer Service of the Year
	Best Clubhouse of the Year		Mission Critical Support Service of the Year
	Outsourcing Service of the Year		Best Use of Technology of the Year
	Field Support of the Year		Public Service of the Year
	Integrated Support of the Year		Online Customer Service of the Year
	Corporate Service of the Year		Best Social Media Program of the Year
	Customer Relationship Marketing Service of the Year		Customer Engagement Program of the Year
	Best Use of Knowledge Management of the Year

*Please kindly note that in order to apply for the “CRE Outstanding Achievement” you will need to enroll in at least 3 other corporate categories to ensure comprehensive assessment to reflect the Outstanding Achievement.

**Applicants need to apply for 1 additional CRE Awards Corporate Category in order to apply for the specific categories.

As CSQS is an essential requirement in the CRE Awards assessment process, all the partcipants are required to attend Certificate in Customer Service Management (CCSM) program to implement and comply with CSQS for the CRE Awards assessment criteria.

Individual Categories

	CEO of the Year / Entrepreneur CEO of the Year		CRM Director of the Year
	CRM Manager of the Year		Project Manager of the Year
	Customer Service Manager of the Year (Contact Center)		Customer Service Manager of the Year (Service Center)
	Customer Service Manager of the Year (Technical Center)		Customer Service Manager of the Year (T&D Center)
	Customer Service Analyst of the Year (Contact Center)		Customer Service Analyst of the Year (Service Center)
	Customer Service Analyst of the Year (T&D Center)		Customer Service Analyst of the Year (Technical Center)
	Customer Service Supervisor of the Year (Contact Center)		Customer Service Supervisor of the Year (Service Center)
	Customer Service Supervisor of the Year (Technical Center)		Customer Service Supervisor of the Year (T&D Center)
	Customer Service Team Leader of the Year (Contact Center)		Customer Service Team Leader of the Year (Service Center)
	Customer Service Team Leader of the Year (Technical Center)		Customer Service Team Leader of the Year (T&D Center)
	Customer Service Professional of the Year (Contact Center)		Customer Service Professional of the Year (Service Center)
	Customer Service Professional of the Year (Technical Center)		Customer Service Professional of the Year (T&D Center)

Your Details

Salutation

Name

Title

Company

Phone

Fax

Address

Country

Payment Method

Cheque (Crossed cheques should be made payable to Asia Pacific Customer Service Consortium Limited)

Telegraphic Transfer

Please kindly make payment in HK$ to the following account:-
Account Name: Asia Pacific Customer Service Consortium Limited
Account Number: 204-0-011740
Hang Seng Bank Limited, 83 Des Voeux Road, Central, Hong Kong

Schedule of Fees
Category	HK$	US$	RMB
Customer Relationship Excellence Awards (Corporate)	23,000	3,000	23,000
Additional Corporate Categories (per)	12,500	1,650	12,500
Customer Relationship Excellence Awards (Individual)	2,500	320	3,350
Oversea Onsite Visit	N/A	950	6,500
Certificate in Customer Service Management (CCSM) training* to implement and comply with CSQS for the CRE Awards assessment criteria	26,000 / 2 people	3,345 / 2 people	26,000 / 2 people
Corporate Membership includes 3 CCSM with other exclusive benefits 2 Customer Loyalty Award Forum passes , 5 Training Discount coupons, HKD200 CRE Awards Dinner Ceremony Discount*, Asia Pacific CRE & CSQS Roundtable Complimentary pass, Knowledge Mail from CRE Awards winners. You may click HERE to become our Corporate Member Now)	40,000	5,250	36,000
Once enrolled, no refund will be given.

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