Customer Relationship Excellence Awards 2011
Recognising Organisations and individuals that excel in Customer Service!
   
 


About the CRE Awards
  Chairman's Introduction
  Benefits
  Overview
  CRE Awards Categories
  Photo Gallery
  Winner Statements
  Membership
  Registration
  Nominate a Company
 
Supporting Organisations
  Judging Panel
  CRE Awards Organiser
 
Enrolment Procedures
  Important Dates
  Schedule of Fees
 
CRE Model and Training
CSQS
CCSA
CCSM

Winner Presentations
  2010
  2010 Winner Photos
  2009
  2009 Winner Photos
  2008
  2008 Winner Photos
  2007
  2007 Winner Photos
  2006
  2006 Winner Photos
  2005
  2004
  2003
  2002
 
  Press Releases
  Global Certification
  Customer Service
Quality Standard (CSQS)
  APCSC Summit
  Best-in-Class Presentation
   
Awards Categories

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DHL EXPRESS (TAIWAN) CORP.

- Customer Service Center of the Year 2010 (Logistics)

 


MAKE THE RIGHT CALL

 - Outsourcing Team of the Year 2010 (Contact Center)


2010 Customer Relationship Excellence Winner Statement:

“It is with great honor that we, Make The Right Call, has been awarded the Customer Relationship Excellence (CRE) Award for the Outsourcing Team of the Year (Contact Center) category by Asia Pacific Customer Service Consortium. It is no secret that our presence in Hong Kong is fairly new and to be awarded this prestigious status after what is only our first attempt as an entrant, not only strengthens our motivation but also cements our vision that what was once an objective is now a significant milestone. This award is the culmination of everything we have accomplished together as a team. It is without a doubt that after today, the challenge bar will be raised to a new level and we will look at it as a new objective. One that we envision to turn into another milestone. To APCSC, we thank you for taking the lead in establishing best practices in the Service industry. We look forward to working together with you and the others in constantly providing revolutionary solutions. Thank you.”

Ms. Gina Wong, Chief Executive Officer

Make The Right Call

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