
DHL EXPRESS (TAIWAN)
CORP.
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Customer Service Center of the Year
2010 (Logistics)

MAKE THE RIGHT CALL
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Outsourcing Team of the Year 2010 (Contact Center)
2010 Customer Relationship Excellence Winner Statement:
“It is with great honor that we, Make The Right Call, has been
awarded the Customer Relationship Excellence (CRE) Award for the
Outsourcing Team of the Year (Contact Center) category by Asia
Pacific Customer Service Consortium. It is no secret that our
presence in Hong Kong is fairly new and to be awarded this
prestigious status after what is only our first attempt as an
entrant, not only strengthens our motivation but also cements
our vision that what was once an objective is now a significant
milestone. This award is the culmination of everything we have
accomplished together as a team. It is without a doubt that
after today, the challenge bar will be raised to a new level and
we will look at it as a new objective. One that we envision to
turn into another milestone. To APCSC, we thank you for taking
the lead in establishing best practices in the Service industry.
We look forward to working together with you and the others in
constantly providing revolutionary solutions. Thank you.”
Ms. Gina Wong,
Chief Executive Officer
Make The Right Call |