"It's a good chance to
listen to different speakers with insight and good
daily examples. The roundtable discussion is
beneficial"
Mr. Thomas Yip
Executive
Director
Willis Hong Kong Ltd
"Having this opportunity to hear how other
organizations achieve service excellence has been
such a great experience as I take back with me new
ideas and suggestions"
Dr.
Jeyanthi V
Medical Director
Gleneagles Kuala Lumpur
"It's
an excellent forum to share from all parts of the
world"
Ms.
Christine Chan
Gleneagles Hospital
"It's
a good chance to listen to
different speakers' insights
and good real examples"
Mr. Thomas Yip
Executive Director
Willis Hong Kong Ltd
内容较为新颖，对于客服行业的交流会议非常有必要，也希望之后有较多的相类似的会议参与到其中去，也想更多地了解不同行业的客服管理心得。
陈燕华
人事部主任
LG电子(中国)有限公司
本次会议就杰出顾客服务及优质顾客
服务标准进行了分享。通过成功企业在运营管理方面的案例分享，对于以后在客服管理领域有了新的方向和定位。
周俊
质检部主任
LG电子(中国)有限公司
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