APCSC Summit 2010

APCSC Customer Relationship Excellence & Customer Service Quality Standard Leadership Summit 2010

APCSC Summit 2008

Registration Form

APCSC Customer Relationship Excellence Leadership Summit 2010

2 days conference, 1-2 June, receive one complimentary Award dinner entry	US$1,130	HK$8,800
Day 1 conference, 1 June	US$615	HK$4,800
Day 2 conference, 2 June	US$615	HK$4,800
CRE Awards dinner, 2 June (Non-Member)	US$165	HK$1280
CRE Awards dinner, 2 June (Member)	US$135	HK$1080
CEO Luncheon: Customer Driven Service Standard: CSQS Presentation, 1 June (Non-Member)	US$88	HK$680
CEO Luncheon: Customer Driven Service Standard: CSQS Presentation, 1 June (Member)	US$75	HK$580
CEO Luncheon: Best-in-Class Service Management, 2 June (Non-Member)	US$88	HK$680
CEO Luncheon: Best-in-Class Service Management, 2 June (Member)	US$75	HK$580

Discount on the Two-day Summit

APCSC/HKCSC Member Discount		Summit Discount
	Individual Membership	10%
	Associate Membership	10%
	Professional Membership	15%
	Corporate Membership	20%
Other Discounts
	Early Bird Discount for registration by 25th May 2010	5%
	Join Certified Customer Relationship Management Director (CRMD) get 2-Day Summit at no extra cost	/
	Join Certified Contact Center Manager (CCCM) get discount on Summit	40%
	Join Certificate in Customer Service Management (CCSM) get discount on Summit	40%
	Sign up for 3 people for summit and get 1 free!

Terms of Use
Only ONE kind of discount can be used.
*Payment must be settled within one week after the invoice issued in order to enjoy the Early Bird Offer (when applicable)

Payment Methods

Registration is confirmed ONLY upon receipt of payment. Payment not received before the conference will result in entry being denied.HK$150 will be charged for payment at door.

Cheque

Crossed cheque made payable toAsia Pacific Customer Service Consortium Ltd.

Telegraphic Transfer

please make payment in HK$ to the following account:
Account Holder: Asia Pacific Customer Service Consortium Ltd.
Account No: 204-0-011740
Hang Seng Bank Ltd.

No. 83, Des Voeux Road, Central, Hong Kong

APCSC CRE Summit Registration Form

Contact Person

Title

Company

Address 1

Email Address

Address 2

DirectTelephone

Address 3

DirectFax

Country

Delegate 1

Delegate 2

Delegate 3

Name

Title

Email

Direct Tel

No. of vegetarian meals

No. of non-vegetarian meals

	A	B
Select anything from drop down box A and copy the the same text into box B

Cancellation and Transfer

If you are unable to attend, a substitute delegate is always welcome in your place at no extra charge, No refund will be given if you cancel. APCSC reserves the right to cancel or alter the content and timing of the event, programs, or identity of the speakers for reasons beyond its control. If the event is cancelled, you will receive a refund. If the event is postponed, you will receive a credit note. APCSC will endeavor to run the event on time.