Customer Relationship Excellence Awards 2010
Recognising Organisations and individuals that excel in Customer Service!
   
 


About the CRE Awards
  Chairman's Introduction
  Benefits
  Overview
  CRE Awards Categories
  Photo Gallery
  Winner Statements
  Membership
  Registration
  Nominate a Company
 
Supporting Organisations
  Judging Panel
  CRE Awards Organiser
 
Enrolment Procedures
  Important Dates
  Schedule of Fees
 
CRE Model and Training
CSQS
CCSA
CCSM

Winner Presentations
  2009
  2009 Winner Photos
  2008
  2008 Winner Photos
  2007
  2007 Winner Photos
  2006
  2006 Winner Photos
  2005
  2004
  2003
  2002
 
  Press Releases
  Global Certification
  Customer Service
Quality Standard (CSQS)
  APCSC Summit
  Best-in-Class Presentation
   
Important Dates

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2010

June - December

Public Nominations & Applications

September 15th

Nomination & Application Deadline of Corporate Category (First Round)
September 15th Nomination & Application Deadline of Individual Category
December 15th Nomination & Application Deadline of Corporate Category (Second Round)

2011

January 31st

Self Assessment Deadline

February 25th-26th (Tentative)

Business Case Presentations

February - March (Tentative)

Evaluation & Short-listing of Applicants

March - April (Tentative)

Mystery Call/Visit & CSQS Site Assessment

April - May (Tentative)

Public Webvoting & Winner Selection

June 11th (Tentative)

CRE Awards Dinner Ceremony & Trophy Presentation

July (Tentative)

Press Release & Publication of Newspaper Supplements

 


 

HONG YIP SERVICE COMPANY LIMITED -

Consumer Relationship Marketing Service of the Year 2009 (Property Management)

 


 

QUALITY HEALTHCARE MEDICAL SERVICES LIMITED

- Best Use of Knowledge Management of the Year 2009 (Healthcare)


2009 Customer Relationship Excellence Winner Statement:

“Quality HealthCare Medical Services Ltd. (QHMS) is honored to receive the Customer Relationship Excellence (CRE) Awards under the corporate category of Best Use of Knowledge Management of the Year (Healthcare), recognizing our outstanding performance in customer relationship by applying and adopting effective knowledge management. We are most delighted and honored to be the recipient of this award. This is a tremendous encouragement and recognition of our dedicated efforts in promoting an active learning corporate culture, and through engaging and empowering our staff to consistently deliver positive service experience for all our customers. I’d like to express my heartfelt gratitude to the efforts of all staff. Going forward, our organization will continue to devote resources into our enterprise knowledge management initiative, improving the system and platform and creating value for both our staff and customers.”

Dr. Lincoln Chee, Chief Executive Officer

Quality HealthCare Medical Services Ltd.

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