| Past Events |
|
|
| 17th January 2002 - World Class Call Center: Partner Relationship---Customer Experience ---Management | |
| 3COM
Business Networks Co.-International |
Mr.
Carlos M. Aquino, Vice President of CRM Partnership Relationship Management (PRM)Case Study: "Measuring Sales and Call Center Productivity at 3COM" |
| Hong
Kong Customer Service Consortium |
Mr.
Jason Chu, Chairman World Class Call Center |
| Eyretel
Asia Ltd |
Mr.
Shaun Warren, Customer Solutions Manager Customer
Experience Management: |